Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.

Ticket Checker will be responsible for ensuring ticket products and season passes are validated according to company standards. It may be necessary for a ticket checker to work as a ticket seller throughout the course of employment.

Associate Benefits:

• Free ski pass at Bretton Woods for new Associates and eligible household members. 
• Discounted lift tickets for friends and family
• 25% off resort amenities including retail, food, spa, etc.
• Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
• Free golf during the summer season
• 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc
• Excellent training and professional development
• Full-time positions eligible for full benefits package including Medical, Dental, Vision, telemedicine, EAP, ST & LT disability
• Leadership development programs, diversity and inclusion programs, work life balance
• Refer a friend and earn up to $500

• Scans daily ticket and season pass products using RTP computer system.
• Monitors traffic flow in lift lines and provides direction and crowd control as needed.
• Frequently assists guests in resolving queries regarding ski ticket and season passes including instances of fraud and misuse of ticket and season pass products. Will defer to supervisor in resolving such issues.
• Responsible for signing out and returning ticket scanners at the beginning and end of every business day from the ticket office staff.
• Administers daily ticket sales using ticket computer system.
• Issues ticket using computer system hardware to print and distribute to guests.
• Frequently assists guests in resolving queries regarding ski ticket and season passes.

• Must have excellent interpersonal skills
• Must have excellent oral and written communication skills
• Must be attentive to detail
• Must have the ability to adapt to unexpected situations.
• Must be able to remain calm and portray a friendly demeanor in stressful situations
• Must be willing to work weekends, holidays and occasional evenings.
• Must be willing and able to work in unfavorable weather.

Omni Hotels and Resorts are an equal opportunity employer