Rooms Controller
- Requisition ID
- 2024-117531
- # of Openings
- 1
- Category (Portal Searching)
- Front Office Operations
Location
THE MODERN HOME OF AMERICAN GOLF
Discover The Modern Home of Golf at our Frisco resort & spa.
At the heart of modern golf culture, Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you’re planning your next golf trip or a once-in-a-lifetime family vacation, you’ll always remember your stay at Omni PGA Frisco Resort & Spa.
Job Description
Omni PGA Frisco Resort is now hiring a Rooms Controller. She/He will work closely with Front Office team and housekpeeing team to
coordinate and organize the hotel’s guest room inventory. The Rooms Controller will act as a liaison between the Housekeeping, Front Office, and Reservations department regarding the status and distribution of all guest rooms.
Responsibilities
- To be thoroughly knowledgeable of all room types.
- To have a thorough understanding of hotel occupancy trends.
- To be familiar with the Housekeeping department’s policies and procedures.
- To be familiar with the Front Office department’s policies and procedures.
- To be familiar with the Reservations department’s policies and procedures.
- To have extensive knowledge with all technical equipment related to the Front Office, Housekeeping, aaaaand Reservations departments.
- To be familiar with all hotel facilities.
- To be familiar with the inter-relationship between the different departments.
- To be familiar with guest scenarios.
- To be familiar with general organization set-up.
Qualifications
- Must be able to work in a fast paced environment
- Must be able to multi task
- Must be able to stand and walk for an extended period of time or for an entire shift
- Must be able to move, lift, carry, push, pull, and place objects weighing up to 50lbs without assistance
- Must be able to work flexible shifts including nights, weekends, and holidays
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.