Austin Hotel Downtown

Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin Convention Center and the Texas State Capitol.

Omni Austin Hotel Downtown’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match.

Come join our Food and Beverage team as a Host. This position will ensure all guests are greeted and seated in a friendly and courteous manner.

Omni Benefits Include

• Free Donwtown Parking in our Underground Garage
• Associate Cafeteria with Daily Complementary Hot Meals
• Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability.
• 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
• Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
• Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
• Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
• Answer phone and record reservations for large parties.
• Control high volume outside of restaurant.
• Monitor dining rooms for seating availability, service, safety and well being of guests.
• Assist servers when needed.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.
• Assist managers in opening and closing.
• Answering phone calls.
• Seating guests.
• Control heavy volume at Restaurant entrance.
• Knowledge of hotel property.
• Inform the guest about buffets.
• Attend to and anticipate guests needs.
• Familiarization with menu.
• Knowledge of daily specials.
• Assign guest checks.
• Perform any and all other duties assigned and/or required by management.

• Must have strong verbal and written communication skills
• Prior host experience preferred
• Must be able to multi task
• Must be able to stand and walk for an extended period of time or for an entire shift
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
• Must be able to work flexible shifts including nights, weekends, and holidays
• Must have alcohol training certification (TABC/TIPS) and Food Handler permit (where applicable
• Working Conditions: exposure to weather conditions, hazardous chemicals, and exposure to all food and beverage options

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.