Omni Atlanta Hotel at Centennial Park

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.

Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match.

Hands on training opportunity for someone to learn various aspects of the hotel business.  This position is a “utility player” who may rotate throughout various departments and positions based upon business need.  College Seniors in the Omni Care Internship program are eligible to be in our Leader in Development program at the end of the internship based upon performance.

• Flexible in working various entry level service positions within the property.     
• Position may rotate between front office, housekeeping, food and beverage outlets/events, and/or pool/recreation.    Additional departments/roles may be added based on business needs. 
• Attend to and anticipate guest’s needs.
• Demonstrate adaptability and flexibility in scheduling.
• Demonstrate excellent teamwork.
• Attend Omni Care Internship training and enrichment seminars (“live” sessions for summer internship only).
• Maintain a clean and safe work environment.
• Perform any other duties as assigned by the Operations Leader.

• Assist with daily reports including Daily Revenue, Daily Detail, Group Pickup and any other report as directed by Director of Revenue Management (DORM).
• Assist the DORM in monitoring and analyzing demand patterns.
• Assist the DORM in monitoring and analyzing the effectiveness of restrictions and other selling strategies.
• Assist the DORM in Monitoring and analyzing daily future turndowns and lost business.
• Assist the DORM in Developing and implementing daily selling strategies.
• Assist the DORM in producing day by day current month and 12 month rolling forecasts.
• Produce and distribute 11 Day Operations Forecast.
• Prepare reports for, attend, and participate in weekly RevMerch and Sales meetings
• Assist in setting strategy to fill hotel occupancy utilizing demand and pattern management.
• Work with hotel team members to produce attractive and creative package offerings.
• Work with e-commerce and other teams to promote our package offerings.
• Assist in maintaining rates and parity with all channel partners
• Assist with other projects as requested and assigned from DORM and department managers

• Strong communication skills – both written and verbal required
• Strong customer service skills
• Previous experience in a customer service position preferred 
• Willingness to learn and take on different projects
• Ability to adapt to changing environments
• Must be able to walk, sit, stand, squat, and lean during daily business for extended periods of time.