The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

To ensure that safety, the routines, and designated tasks of each shift are properly completed in accordance with Omni standards.

Essential Functions:

• Responsible for coordinating the hiring and termination of all Security personnel n conjunction with the Director/Assistant Director of Security.
• Ensures that all Security personnel functions are being properly completed by the Security Department.
• Ensures that shift personnel are properly assigned at all times.
• Responsible for disciplining Security personnel in conjunction with the Director/Assistant Director of Security.
• Reviews all reports completed by Security officers to ensure accuracy and timely submission.
• Maintains a good relationship with all departments within the hotel and ensures that efficient service is available at all times.
• Reports all observed hotel property deficiencies and safety hazards.
• Ensures that a thorough and complete investigation and report is mad on incidents, (e.g., losses, thefts, and accidents and acts of violence) incurred by guests and associates.
• Responsible for coordinating guest room surveillance in conjunction with the Director/Assistant Director of Security.
• Ensures that all phases of the key control program are maintained and any discrepancies noted are investigated thoroughly and reported to the Director/Assistant Director of Security.
• Ensures that all Security equipment (i.e., uniforms, walkie-talkies, cameras, etc.)  is kept clean and in good working condition.
• Monitors all traffic in the lobby area and restaurant, restrooms, garage area, and room service area to control non-guest (i.e., drunks, prostitutes, vagrants, etc.)
• Reports all associates using unauthorized Hotel entrance/exits when reporting for work or leaving for the day to the Director of Security.
• Conduct any other duty that is required of me by my supervisor or other leader.
• Checks cashier vault at normal intervals.
• Periodically inspects exterior of building.
• Maintains a continual line of communication with the Director of Security.
• Any other task as assigned by management 

Tools and Equipment:

• Telephone, pen/pencil, photo-copying machine, computer and printer
• file folders, filing cabinet, facsimile machine  
• Lift jack dolly, hand truck, camera, first aid equipment

Working Environment:

• Interior of hotel, in all areas with exposure to extreme temperatures.
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.

• Must have supervisory experience or a considerable ammount of experience
• Experience in Loss Prevention/Security in a resort setting
• The ideal candidate will be First Aid and CPR certified or willing to get certified once hired.
• Able to maintain confidentiality and exercise sound judgment when handling sensitive matters. 
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Demonstrate highly developed customer service skills with strong attention to detail.
• Must be conversant with OSHA guidelines and workplace safety standards. Experience preventing loss, incident reporting and interacting with high profile clientele.
• Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
• Must have the ability to delegate, effectively train and coach a team with diverse talents.
• Reading, writing, and oral proficiency in the English language required, must be able to communicate with guests and staff professionally and with empathy.
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook.
• Maintain a professional business appearance, attitude, and performance.
• Must have a flexible schedule and be willing to work night shift, weekends, and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Stand, walk or sit for an extended period or for an entire work shift. 
• Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
• Must be able to work indoors/outdoors in extreme temperatures

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.