Dallas Hotel

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

The Omni Dallas Hotel is seeking a Sales Lead Coordinator.  This role will be responsible for managing sales data, controls, leads, and reports by following all procedures to ensure compliance from sales managers when working with all systems, including Delphi.fdc, third-party integrated and non-integrated lead providers, and other internal platforms. As well as accurately completing a variety of administrative duties requested by colleagues within the Sales and Marketing Divisions in order to provide timely and professional service to our guests.

• Daily Monitor RFP Inbox in Delphi FDC
• Assign & distribute incoming leads
• Assist Sales Admin with work overflow by typing and distributing correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
• Maintains account files and ensures that all information is included in file, i.e. site forms, resumes, post-convention reports, letters, fax information, etc.
• Answers all calls to sales office by third ring.
• Takes detailed inquiry leads and submits to appropriate manager.
• Ensures that all managers receive messages in a timely manner. (Messages to include name and phone, group or company name, number of caller, date and time call received.)
• Assists unassigned managers as needed.
• Run reports such as GRC, Lead Volume Report, Pipeline reports for DOS and team
• Gathers materials and mails packages to clients as necessary.
• Inputs amenities into Epitome for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
• Processes outgoing mail.
• Covers for reception during lunch
• Takes minutes at committee/assistant meetings as directed.
• Participates in schedule rotation for late coverage on days the office closes early.

• Must be able to work alone as well as work well with others.
• Must have good communication skills.
• Must be extremely computer savvy (Microsoft Word, Publisher, Outlook, Express, Excel).
• Previous knowledge of Delphi, Opera and Synergy preferred.
• Must have good organizational skills.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.