Dallas Hotel

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Coordinate and execute all marketing and group sales promotions. Handles all administrative duties as required by Bob’s Steak & Chop House

• • Schedules work load to meet deadlines of all managers.
  • Answers all phone calls prior to hostess arriving and takes reservations, private and semi-private events, and any questions pertaining to the restaurant.
  • Answers all emails in a timely manner.
  • Uses Birchstreet Ordering System to create PO’s and order various items (i.e. office supplies)
  • Deliver PO’s and other paper work to the Accounting Department and other departments in the hotel.
  • Complete all reservations with detailed information in Open Table.
  • Maintain all schedules, sheets, and floor plans in Open Table, generate reports as needed and serves as trouble shooter and primary contact with Open Table administrator.
  • Refers business to other Bob’s locations when unable to book.
  • Updates, maintains and prints Bob’s Dinner, Bar, Dessert, and Wine Menu including all pricing information.
  • Update and maintain Concierge Referral Program.
  • Markets and develops relationships with other hotel and corporate concierge staff
  • Attend all daily, weekly, and monthly meetings that require your attendance including but not limited to, Daily Stand-Up, Group Resume, Weekly Manager Meeting, and All Manager Meeting’s.
  • Attend all monthly Supervisor Training.
  • Schedule all Private, Semi-Private, and large reservations.
  • Create all menus, BEOs and contracts for Private, Semi-Private, and any large reservations. Be as detailed as possible.
  • Conducts tours of the restaurant and hotel as needed for potential large groups
  • Mail all thank you cards and gift certificates in a timely manner.
  • Maintain all contact files with past clients.
  • Have detailed knowledge of all special events and promotions scheduled.
  • Research all large conventions or groups that are staying at the Hotel.
  • Be familiar with the Delphi Program used by sales to research groups in the hotel, their meal plans, and the occupancy levels of the Hotel.
  • Create Daily Feature Sheets and have the sheet posted in front of the Restaurant by Noon everyday.
  • Created Server Feature Sheets and Hotel Forecast Sheets every day before each server stand-up meeting.
  • Have a complete understanding of the Ibahn System in the Hotel Guest Rooms.
  • Performs other duties as assigned by management (assist in department training and paperwork as needed, book private parties, group buy-outs and assist with creating and maintaining all BEO Contracts).
  • Types and distribute all correspondence, including booking notices, letters, contracts, etc. For assigned managers.  Ensures that all correspondence is 100% accurate.
  • Maintain all employee files in an organized manner.
  • Maintain all restaurant and manager files as needed.
  • Assist with Hosting Shifts as needed.
  • Create and deliver any promotional material for Bob’s Steak & Chop House-Lamar.
  • Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.
  • Coordinated general office functions.
  • Checks restaurants voicemail daily and ensures that all managers receive messages in a timely manner.
  • Performs other duties as assigned by management.

• 2+ years of experience in a restaurant, hotel, or hospitality sales environment.
• 3+ years of administrative experience.
• Proficient in Microsoft & Excel office programs.
• Positive, outgoing personality with good communication and analytical skills.
• Organized.
• Commercially focused restaurant group sales experience is a plus.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.