Austin Hotel Downtown

Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you’ll be just steps away from the Austin Convention Center and the Texas State Capitol.

Omni Austin Hotel Downtown’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match.

This position delivers prompt, friendly, courteous service to guests ensuring all orders for are done accurately and in a timely manner. This position works shifts in both our Capital A restaurant as well as our Cloud Bar rooftop pool bar.

Omni Benefits Include

• Free Donwtown Parking in our Underground Garage
• Associate Cafeteria with Daily Complementary Hot Meals
• Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability.
• 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
• Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
• Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
• Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance

• Knowledge of fine dining service.
• Station set-up and breakdown/side-work.
• Put away storeroom supplies.
• Reset tables as needed.
• Perform any other duties as assigned by the restaurant manager.
• Serve properly mixed and proportioned drinks, in a timely manner, to guests and servers.
• Have excellent working knowledge of liquors, beers and wines.
• Upsell and suggestive sell of both food and beverage to guests.
• Requisition and restock bar with all essential products and equipment.
• Monitor environment in room (temperature, lighting, music, televisions).
• Observe and adhere to all liquor liability laws.
• Check identification of guests ensuring alcohol is served only to those patrons of legal drinking age.
• Monitor the intake of alcohol of guests, prohibiting sale of alcohol to those who are intoxicated
• Communicate with guests and respond to feedback in a positive manner, resolving any service issues.

• Excellent communication & guest service skills
• Must have a strong attention to detail.
• Available to work a flexible shift, including weekends and holidays.
• Must have or be able to obtain Food Handlers and TABC certification.
• Perform any and all other duties assigned and/or required by management.
• Must be able to lift, pull, push 50lbs+.
• Must be able to walk, stand up to 10+ hours shift. Working Conditions: exposure to weather conditions, hazardous chemicals, and exposure to all food and beverage options.  

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.