Mokara Hotel and Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

To maintain the highest standards possible for the guest by insuring quick, accurate, efficient, and professional service.

• Must have complete knowledge of service time, menu, and specials
• Prepare, deliver and service orders while following Omni standards
• Always inquire if additional service is needed
• Responsible for method of payment for each check entered using MICROS point of sale
• Complete all side duties as assigned both opening and closing
• Maintain presentation of display case and keep cooler restocked; minimize breakage
• Attend designated staff meetings and training sessions
• Prepares requisition for following day and communicates needs to chef and purchasing
• Responsible for pre-bussing dirty dishes from tables and marinating cleanliness of Café, pool swimming area, and terrace; responsible for setup of tables in café and terrace
• Responsible for keys and GM card ensuring keys are returned as associate leaves for day
• Responsible for walking fitness center every half hour that rooftop café is open
• Maintain presentation of Gym and Fitness Facilities and keep cooler stocked with cold towels, bottled water, and infused water.
• Maintain Pool Deck and Chairs, including clean towels, chilled towels, infused water station.
• Prepare and open the rooftop café including lights, music, patio tables and chairs, umbrellas, pool deck chairs and umbrellas
• Offer and promote guest spritzing, sunglass cleaning, and other assorted experience enhancers
• Follow and maintain the Forbes Standards with all guest experience.

• Enforcement and knowledge of local liquor laws
• Must have alcohol training certification (TABC) and food handlers training certification
• Must become winequest certified
• Be able to ring up orders through micros
• Previous experience in a fast-paced working environment preferred
• Prior experience cashing handling preferred
• Must be able to work a flexible schedule including day, evening, weekends and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.