Mokara Hotel and Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations.

• Signs keys and radio in and out from Loss Prevention
• Ensures that assigned linen room closets are stocked at par
• Empties GRAs carts linens and trash as needed
• Assist to strip check out rooms of linen and removes trash
• Assists taking Private Dining dishes, tables and trays from the guestrooms and corridors to the service elevator landing
• Keeps corridors on guest room floors clean and vacuumed
• Sweeps, scrubs, mops hard surface floors on assigned section
• Assists in deep cleaning and shampooing carpet and/or furniture
• Maintains corridor furniture clean
• Moves furniture upon request
• Completes quarterly mattress flip project
• Completes guest requests
• Picks ups guest shoes to shine and delivers them back
• Assists in the distribution of items to all guests rooms
• Assists in Housekeeping inventories
• Washes and places back in linen closets glassware and coffee cups
• Cleans balconies as requested
• Assists GRAs with guestroom supplies
• Ensures all linen is dropped in the linen chute in a timely matter
• Takes soiled bedspreads, blankets, pillows, and other large bedding items to the Laundry to be washed
• Turns in Lost and Found items found to Housekeeping Office before the end of the shift
• Deposits trash in the trash area and cardboard boxes in the baler
• Cleans up bio hazard spills in guestrooms and public areas with proper safety gear
• Reports missing or damaged items in the guestrooms or public areas to Supervisor
• Reports engineering issues to the Office Coordinator or Supervisor
• Places and removes Motor Lobby rugs as needed
• Assists in other Housekeeping areas including the Laundry as needed

• Ability to work in a fast paced environment
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio
• Manual labor experience required
• Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests)
• Housekeeping experience preferred
• Must be able to read and understand daily work assignments
• Must be able to lift up to 50 pounds on a regular basis
• Must be able to push/pull up to 250 pounds frequently
• Must be able to work flexible shifts including nights, weekends, and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.