Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Omni Hotels & Resorts is seeking Membership Billing Supervisor for the beautiful new Barton Creek Resort & Spa! 

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list!

• Oversee the membership billing operations
• Read Group Contract and Resume and ensure that all billing requirements are met
• Attend Pre-conference and weekly Resume meetings
• Conduct daily bill reviews for all group accounts to ensure accurate billing
• Print P1 accounts and review to ensure that group invoices are billed out timely
• Prepare and send group invoices within SOP timeframe, ensuring that there is support for all charges and a CS, or Catering Manager has approved the bill prior to mailing 
• Conduct follow-up (10-day) calls to ensure that client has received invoice and review and reconcile any disputes in a timely manner
• Maintain neat and organized group billing files
• Log all correspondence and collection activity related to the specific account in Epitome
• Conduct Collection activity for group invoices until bill is paid, alert supervisor/manager of all potential late payments
• Prepare commission check request for paid groups
• Research and respond to credit card inquiries and chargebacks within the timeframe established by credit card company
• Print Reservations Activity Reports daily and charge advance deposits to group guests credit cards
• Respond to all customer inquiries in a timely, efficient manner and record notes in Epitome
• Perform other tasks dictated by AR and Accounting Manager
• Ability to use Microsoft Outlook E-mail and Microsoft Office products

• Previous hotel experience preferred
• High diploma or equivalent
• Prior receivables and/or accounting experience preferred.
• Must be proficient in Excel, Outlook and other general computer skills
• Must be able to communicate with internal and external guests
• Must be able to work Monday- Friday  with the occasional weekend

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com