The Homestead

Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

To describe the duties of the Player Service Representative who is responsible for giving the highest level of customer service while maintaining the quality of our daily golf operations.

Essential Functions:

• Enthusiastic greeting of every guest
• A Player Service Representative is always assessable for any and every need of the guest
• Follow through with each guest when his or her visit is complete
• Provide a customer friendly environment
• Make sure your work area is spotless and organized, and each area of the operation is aesthetically pleasing
• Responsible for providing continuous detailing and maintenance to the golf course equipment and facility (E.g. Golf Cars, workstation, practice range, emptying trash receptacles, etc….)
• Responsible for every group arriving to the first tee on time
• Handling and cleaning of guest’s clubs & golf carts
• Ensuring the practice facility is presentable at all times (E.g. Range bags are picked up, and/or pyramids are stocked and presented in an orderly manner.)

Tools and Equipment:

• Radios, golf cars, golf bags, range picker, shag bags, hose, and towels

Working Environment:

• Mostly outdoors around cart staging area and practice
• Must be able to lift 60 pounds of golf clubs/buckets of practice balls
• Must be able to operate a golf car