La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

The pool host is responsible for facilitating a seamless check-in experience for guests and members at all pool entrances.

*This is a seasonal position with an anticipated start date of May 15, 2024, and an end date of September 15, 2024.

• Report for scheduled shifts on time and in assigned uniform.
• Ensure resort guests have an exemplary experience through warm welcomes, anticipatory service and fond farewells.
• Ensure all areas are clean, particularly the entrance.
• Responsible for set-up and break-down of towel stations. Ensure all activity areas are well maintained and clean.
• Assist Pool Guest Service Agents as needed by emptying towel bins and ensuring pool areas are free of debris and trash.
• Re-stock towels and other supplies related to the operation; ensure appropriate rotation and prevent shortages.

• Assist in enforcing guest-related pool policies and standards.
• Enforce slide height requirements at the Splash pool.
• Provide a proper wristband to all guests and members as they enter the pool deck.
• Verify guest/member status of each guest upon entry.
• Perform appropriate charges as needed. Utilize the point-of-sale system and run all necessary reports. Follow end of shift balancing.
• Responsible for checking guests into cabanas, as well as escorting them to their assigned cabana. Communicate all arrivals to Food & Beverage team.
• Request identification from guests entering Edge pool appear under the age of 30.

• Be able to help guests and members with any request or know where to direct them.

• Work safely and follow all Omni Safety and Loss Prevention standards.
• Perform other duties as assigned by leadership.

• Must have a flexible schedule and be available to work weekends and holidays.
• Must be at least 18 years of age.
• Excellent communication skills.
• Must have a flexible schedule and be available to work weekends and holidays.
• High energy with a service mindset and a Can-do attitude
• Conversational English-speaking abilities required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms.  The employee frequently is required to walk.  The employee is occasionally required to stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.  The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Pay Rate: $17.50/hr

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.