Omni Hotels & Resorts - Corporate Office

AM Host/Greeter | Texas Spice

Job Locations US-TX-Austin
Posted Date 1 month ago(3/28/2024 11:51 AM)
Requisition ID
2024-107660
# of Openings
1
Category (Portal Searching)
Food & Beverage

Location

Barton Creek Resort & Spa

 

Property From Golf Course

 

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

 

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Part Time | Host/Greeter  for the beautiful new Barton Creek Resort & Spa! 

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2022

 

To ensure all members and guests are greeted and seated in a friendly and courteous manner using appropriate procedures,  providing extraordinary customer service in accordance with Omni standards.

Responsibilities

  • Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
  • Greet guests and members entering the restaurant with a pleasant smile and superior customer service in accordance with MOS standards.
  • Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
  • Introduce and assign server to guests.
  • Thank every guest upon departure, and invite them to return.
  • Control heavy volume at Restaurant entrance.
  • Section off any reservations and server section.
  • Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.
  • Assist servers when needed.
  • Answer phone and record reservations. Handle all call-in orders.
  • Effectively communicate reservations to MOD and Chef.
  • Maintain knowledge of the resort property.
  • Inform the guests about daily and weekly specials.
  • Tend to and anticipate guests’ needs.
  • Restock silverware.
  • Responsible for familiarization of the menu.
  • Perform and complete shift checklist.
  • Attend department meetings and other required company training.
  • Perform any other duties as assigned by the restaurant manager.

Qualifications

  • Must be able to multi task.
  • Must be able to work flexible shift including nights, weekends, and holidays
  • MICROS Experience preferred.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
  • Prior customer service experience preferred.
  • Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
  •  Must have and maintain current Texas Food Handlers and TABC certifications.

 

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Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

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